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CoreTech Solutions 3C app launched on iTunes

CoreTech Solutions is a world leader in the implementation and service support of customer counting and tracking technology. In a fast pace industry waiting for paper written or voice updates is just not good enough.

To meet the demand of their customers CoreTech Solutions has introduced our web-based real-time reporting system called the ‘CoreTech Control Centre’ - 3C for short. 3C is designed to allow access to online project management, installation and service team updates as the job is actually taking place – in real-time and branded to your own company requirements.

The CoreTech Solutions 3C app, designed by Varistha, is integrated with the CoreTech 3C web portal giving real time onsite update to our clients. This app allows CoreTech engineers and remote global partner engineers to receive and transmit real time information, including:

  • New implementation and support requests
  • Change of task and job status
  • Update call owner and notify changes
  • Support information
  • Log and report on call information
  • Diary entries – status, data
  • Site visit status
  • Digital onsite sign-offs creating virtual site visit reports real time
  • Submission of photos for stock management and future asset tracking
  • Action stock movements from mobile warehouse to client sites
  • Completion of installation & call status
  • Escalation alerts
  • Customer satisfaction and jobs completion status

CoreTech 3C on iTunes